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Division of Strategy, Operations and Finance

Division of Strategy, Operations and Finance


Western Kentucky University Alignment Plan Survey


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Program Information

Strategy, Operations and Finance plays a vital role in supporting and advancing the University's commitment to academic excellence, administrative efficiency, and enabling meaningful student engagement in a digital age.

Departments reporting to the Executive Vice President include Budget, Human Resources, Chief Financial Officer, and Information Technology Services. The Chief Financial Officer oversees the following departments:  Accounting, Bursar (including Billing & Receivables, Cashiers and Perkins Loans), PayrollSupply Chain Management (including Accounts PayableInventory ControlPurchasing and Shipping and Receiving), Travel, and Tax Compliance. The Director of Human Resources is responsible for human resources, workers compensation and employee wellness programs.

The Assistant Vice President for Business Services oversees the Center for Research and Development, Postal Services, Parking & Transportation, contractual relationships for printing and vending services, the WKU Store, and takes the lead role in university property acquisitions and dispositions.   

The Assistant Vice President for Information Technology Services leads the following departments:  Applications and Programming Services, Technical Support Services, and Infrastructure & Operations. Important functional areas include Desktop Support; TopperTech (student device break/fix services); IT Service Desk; Learning Management Systems with Blackboard; Training; Telephone; Network Design and Infrastructure Services; Interactive Video Course Services; Audio Visual Services; Cabling; Student Technology Centers (Computer Labs); the Technology Resource Center, core administrative and academic systems and programming support; enterprise web development; and commodity services support and operations such as email, file storage and print, and directory and identity services.  

Information Technology Services (ITS)

Jody Richards Hall 244

Assistant Vice President 

 Help Desk


Strategy, Operations and Finance

1906 College Heights Blvd., #11007

Potter Hall 435

Bowling Green, KY  42101-1007


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 Last Modified 10/14/19