Firefox is recommended for viewing all online courses in Blackboard. Other Internet browsers include Internet Explorer, Chrome and Safari. Download Firefox for free here.
Microsoft Office is required and available for free to WKU students. The latest version is available through the WKU Software Center.
Your instructors may use MediaSite to record lectures for online delivery. Students may also use MediaSite when virtual presentations are required. Please visit the MediaSite Support Center to test your audio and video connection. For the most up-to-date information for recording a student presentation visit the Online Presentation Coaching Center.
Live Tech support is available extended hours through the WKU Helpdesk via email, chat and phone.