Suite 120, Knicely Center
2355 Nashville Road
Bowling Green, KY 42101
Toll Free: 888-4WKUWEB
Accessing Your Email and NetID
New WKU students are assigned a WKU ID number, NetID and WKU Email. Each of these items are easily found, and activated. Your WKU ID number is a nine digit 800 number (800-xx-xxxx). This number is used by offices such as Financial Aid, Academic Advising and the Office of Distance Learning to access your student information and assist you along the way. Your NetID is what you will use to sign into the WKU Portal, Blackboard and WKU Email. Your NetID is made up of the first three consonants of your first name + 5 digits, for example jhn12345. Please make note of each of these, as you will use them throughout your time at WKU.
New students must also activate their WKU accounts. WKU accounts include TopNet, which is where you will register for your courses, check your financial aid status, view your grades, class schedule, and WKU Email. Your WKU email (firstname.lastname@example.org) will be listed as your primary email address at WKU. Please check it daily - this is where your professors, adviser and other university personnel will contact you.
Now that you're officially a Hilltopper, you're ready to set up your accounts and activate your email. Just follow the steps below, in the order listed, so you'll be ready for the first day of classes.
- Look up your Net ID/Set your Password
- Within 48 hours of registration, you will be assigned a NetID. Your NetID will allow you to have single sign-on access for WKU Email, TopNet, Blackboard and more through the WKU Portal. Your WKU email is particularly important, as it serves as the primary contact for your professors. To begin, go to http://portal.wku.edu, click on “Step By Step Instructions To Access The Portal.” Then, follow the instructions. Step 1 will allow you to retrieve your NetID, Step 2 will allow you to set your password, and Step 3 will allow you to sign in to the Portal. For additional information visit http://www.wku.edu/it/accounts/netid
- Sign into the Portal
- Go to my.wku.edu and login using your NetID and WKU Email Password. Save the Portal to your favorites, so you can easily access everything you need (Blackboard, Topnet, Email, WKU News and Announcements) with one convenient sign-on.
- Set up your WKU Email
- Once you’ve logged into the Portal, you will see links to Blackboard, TopNet, Email – Topper Mail, and more on the right. To set up your email account, click on Email - Topper Mail, then First-time User, and follow the instructions provided. You may also view a video tutorial and frequently asked questions at http://www.wku.edu/it/accounts/toppermail.
For additional assistance contact the WKU Help Desk by calling 270-745-7000 or
visiting http://www.wku.edu/it/ to submit an online help request or participate in a live chat session.