Western Kentucky University

WKU Online

Orientation for Online Learners

Using Blackboard

Blackboard (Bb) is very user friendly, but there are always things to learn! There are several avenues of support and training available to you. Whether you just need help with one feature, or would like to complete a Blackboard New User Course, there are online options available for current and prospective students.

Current Students

Blackboard Student User Training:  Current students may enroll in the Blackboard Student User Training by logging into Blackboard, and selecting the IT Training tab along the top menu. Then, select IT: Blackboard Student User Training. The training is set-up to allow users to self-enroll by simply clicking the submit button. This training will take you through the basics of using Blackboard.

IT Help Desk:  Students can receive one-on-one assistance via chat, phone, or remote access by visiting http://www.wku.edu/it/helpdesk to submit an online help request or live chat request, or by calling 270-745-7000.

Video Tutorials: Video tutorials are available on all Blackboard related topics, as well as many other topics at http://www.wku.edu/videotutorials.

Bb Help Tab: Students can also access video tutorials when signed into Blackboard by selecting the Bb Help Tab from the menu across the top of the screen.

Orientation for Online Learners: As a current WKU student, you may request to be enrolled in the Orientation for Online Learners located in Blackboard by emailing learn.online@wku.edu, or you may login as a guest with one of the following guest IDs:

  • Undergraduate Students , please sign-in using the following guest id: guest.chawks, password: 1student. Once you have signed in, click on Orientation for Online Learners in the right hand column.
  • Graduate Students, please sign-in using the following guest id: guest.student, password: 1student. Once you have signed in, click on Graduate Student Orientation in the right hand column.

Prospective Students

Orientation for Online Learners: Prospective students may login to Blackboard as a guest by using one of the guest IDs provided below. Once you have signed in, click on Orientation for Online Learners in the right hand column. This will provide you with access to the Bb Help Tab, where video tutorials are located, as well as the Blackboard Student User Training.

  • Undergraduate Students , please sign-in using the following guest id: guest.chawks, password: 1student. Once you have signed in, click on Orientation for Online Learners in the right hand column.
  • Graduate Students, please sign-in using the following guest id: guest.student, password: 1student. Once you have signed in, click on Graduate Student Orientation in the right hand column.

Blackboard Student User Training:  Prospective students may enroll in the Blackboard Student User Training by logging into Blackboard with the guest ID provided above, and selecting the IT Training tab along the top menu. Next, select IT: Blackboard Student User Training. The training is set-up to allow users to self-enroll by simply clicking the submit button. This training will take you through the basics of using Blackboard.

Additional Information

Please note that not all instructors use all of the features covered in the Blackboard New User Training.

Much of the material in this course is presented in short Flash videos. You will need to have the Flash Player installed in your browser to complete this tutorial. This webpage will tell you if you have the Flash Player installed and what version you have. You can download and install the Flash Player from the webpage here.

You can access the video tutorial here. Click the link "Blackboard 9.1".

Proceed to "Proctored Exams"

 Last Modified 7/23/13