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M.A.S.T.E.R. Plan Mentors

M.A.S.T.E.R. Plan Mentors

WKU M.A.S.T.E.R. Plan Mentors are current undergraduate students selected to assist in the implementation of the M.A.S.T.E.R. Plan transition program, and primarily serve as small group facilitators and guides to new WKU students during M.A.S.T.E.R. Plan. 




They exude the WKU Spirit and engage others in the excitment of being at WKU.


They provide new students and their parents and family members with information regarding campus services, departments, and resources, and strive to get new students connected to the University and student body.


Team Players

They are frequently required to cooperate and communicate to successfully manage challenging situations and make decisions and support and appreciate one another.


They adapt to changing circumstances, think quickly on their feet, and are always willing and ready to take on additional tasks and accept new responsibilities to ensure the success of M.A.S.T.E.R. Plan.


Position Description 

M.A.S.T.E.R. Plan Mentors assist in the implementation of the M.A.S.T.E.R. Plan transition program.

During M.A.S.T.E.R. Plan week, Mentors primarily serve as small group discussion facilitators and mentor groups of new students participating in the program. They strive to “Ignite the Spirit and Foster the Connection” for each new student. 


The minimum expectations and responsibilities for M.A.S.T.E.R. Plan Mentors include: 
  1. Attend and actively participate in M.A.S.T.E.R. Plan Mentor training. 

  2. Serve as a role model for new students by adhering to all University guidelines and housing policies, and exhibiting responsibility and high levels of maturity.

  3. Establish and maintain mentoring relationships with students in assigned group.

    • Engage students in assigned group (25-40 residents of a hall floor) in M.A.S.T.E.R. Plan program activities (i.e. Cluster Blocks, special events, and social activities); facilitate teambuilding activities; and lead cheers, as well as the Fight Song.

    • Accompany assigned group to, and attend, all Cluster Blocks (formerly educational sessions and informational workshops).

    • Foster a welcoming, comfortable environment for all group members in which diversity is celebrated, in all its forms, and intolerance and hate are addressed.

    • Facilitate discussions of Cluster Block content and deliver Small Group content (all content provided). 

    • Be attuned to transition issues (i.e. homesickness, depression, anxiety). Exercise excellent listening and helping skills; provide referrals to Counseling and Testing when needed.

    • Maintain confidentiality in accordance with departmental policy.

    • Maintain contact with assigned group members throughout academic year; help them achieve academic and social goals. Organize and attend group “reunion.”

  4. Assist with the organization and implementation of M.A.S.T.E.R. Plan activities.
    • Assist with opening day registration processes, stuffing participant bags, unloading vehicles, directing traffic, and helping new students move into their residence halls.

    • Ensure Cluster Block Facilitators have all necessary materials to facilitate sessions and that all new students in attendance have swiped their IDs for attendance.

    • Set-up and tear-down of social and special events.

  5. Participate in Big Red’s Blitz as Blitzers or Site Leaders (M.A.S.T.E.R. Plan community service project).

  6. Assist in the handling of emergency and/or crisis situations.

  7. Participate in the evaluation process of the M.A.S.T.E.R. Plan program.

  8. Additional duties as assigned. 
The minimum qualifications for M.A.S.T.E.R. Plan Mentors include: 
  1. Minimum 2.0 cumulative G.P.A. (at time position is offered and throughout time of service).

  2. Attendance at M.A.S.T.E.R. Plan required (as student participant).

  3. Good judicial standing with the department of Housing and Residence Life and the University.

  4. Be reliable, responsible, confident, flexible, willing to help, and an effective communicator focused on building teamwork and fostering working relationships.

  5. Relate well with students, parents, family members, faculty, staff, and administrators.

  6. Demonstrate a desire to lear about Western Kentucky University, its traditions, regulations, people, and programs.

  7. Cannot be employed as a Senior Administrative Resident Assistant (SARA), Resident Assistant (RA), Community Advisory (CA), or Apartment Community Assistant (ACA) by WKU Housing & Residence Life, due to scheduling constraints during M.A.S.T.E.R. Plan week. Students employed in the Desk Assistant (DA) position are eligible to apply.

The benefits for M.A.S.T.E.R. Plan Mentors Include: 
  1. Opportunity to:

    • Enhance interpersonal, communication, and teamwork skills,

    • Increase knowledge of campus resources,

    • Connect with University faculty, staff, and administrators,

    • Increase self-confidence,

    • Serve incoming students, 

    • Give back to the university, and 

    • Serve as a role model while assisting in the orientation, transition, and retention of new students.

  2. M.A.S.T.E.R. Plan Mentors apparel and gear.

  3. Moving into fall campus housing assignment early (one week before other upperclassmen students). 


Listed below are dates and events M.A.S.T.E.R. Plan Mentors are required to attend:

  1. M.A.S.T.E.R. Plan Mentor Training (date still to be determined). Training is mandatory.

  2. M.A.S.T.E.R. Plan Mentors will be scheduled to work specific events and may require arriving early, before the event is to take place, and staying late, after the event is over. Breaks may be scheduled but can be rescheduled due to conflicts.

  3. M.A.S.T.E.R. Plan Mentors are requested to clear their schedules and refrain from participating in other activities August 14-22, 2020, due to the training and implementation schedule fo the M.A.S.T.E.R. Plan program. Exceptions to this are rare.


Be sure to complete all General Information fields so that we can create an applicant file for you. 


Written Response

New applicants are required to submit a 250-word written response addressing the prompt below. 

Returning applicants are not required to submit a written response.


*It is highly suggested that you compose your response in a Word document and then copy and paste your response into the provided text box.


Writing Prompt

Servant leaders are servants first. They desire to serve others and seek out leadership opportunities that allow them to do so. How would you exemplify servant leadership as a M.A.S.T.E.R. Plan Mentor? Be sure to reference the M.A.S.T.E.R. Plan Mentor position description in your response.


Upon submitting the electronic application, you will be redirected to Sign-Up Genius to sign up for a 90-minute group interview process with the M.A.S.T.E.R. Plan Advisory Board.


If you have any questions regarding the position descriptions or application process, please contact nick.haught@wku.edu or call (270) 745-8981.


Download Position Description & Requirements (PDF)   



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 Last Modified 2/18/20