Western Kentucky University

FAQ

Audio & Video

Chinese Learning Center & Helm Library

Directions to the Libraries

eBooks

FirstSearch & EBSCOhost

Material Access

One-Search Box

Other Online Resources

Print and Scan

Remote Access

TOPCAT

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Q: If I am coming from outside of Bowling Green, how do I find the Libraries?

A:

  1. Directions from the south from I-65:
    Take I-65 north to Bowling Green exit 20, William H. Natcher Parkway (formerly Green River Parkway). From the Parkway, take Exit 4 to U.S. 31-W (Nashville Road). Turn right (north) off the exit ramp toward Bowling Green. Go about two miles and continue straight on US 31-W past U.S. 231 (Campbell Lane). Continue another two miles and turn left onto University Blvd (U.S. 231 Business). Continue to the next light and turn right onto Normal Street. Pass Regents Avenue and Virginia Garrett Avenue on your left and you'll see the nine-storey Cravens Building where the Main Library is located. Turn left at the light at the top of the hill (14th Street). Stay in the left lane. Go straight at the stop sign. Turn left into the campus at the first drive. Continue around drive and park at the meter. (You can also park in faculty/staff spaces after 5:00 p.m. on weekdays and all day on Saturday and Sunday.) Continue walking along street until you see the Helm Library building on the right. Walk down the steps toward the Helm building. Continue walking past the Helm building to the door of the Cravens building.
  2. Directions from the north from the Natcher Parkway:
    Take I-65 north to Bowling Green exit 20, William H. Natcher Parkway (formerly Green River Parkway). From the Parkway, take Exit 5 to US 68/80 (Russellville Road). Turn right off the exit ramp toward Bowling Green. Go about four miles and turn right onto University Blvd. Continue to the next light and turn left onto Normal Street. Pass Regents Avenue and Virginia Garrett Avenue on your left and you'll see the nine-storey Cravens Building where the Main Library is located. Turn left at the light at the top of the hill (14th street). Stay in the left lane. Go straight at the stop sign. Turn left into the campus at the first drive. Continue around drive and park at the meter. (You can also park in faculty/staff spaces after 5:00 p.m. on weekdays and all day on Saturday and Sunday.) Continue walking along street until you see the Helm Library building on the right. Walk down the steps toward the Helm building. Continue walking past the Helm building to the door of the Cravens building.
  3. Directions from the north from I-65:
    Follow I-65 south to Bowling Green. Use Exit 28 (the Corvette Plant). Then use connector road to 68-80 and 31-W to Bowling Green. Follow 68-80 and drive into University Blvd. Continue to the next light and turn left onto Normal Street. Pass Regents Avenue and Virginia Garrett Avenue on your left and you'll see the nine-storey Cravens Building where the Main Library is located. Turn left at the light at the top of the hill (14th street). Stay in the left lane. Go straight at the stop sign. Turn left into the campus at the first drive. Continue around drive and park at the meter. (You can also park in faculty/staff spaces after 5:00 p.m. on weekdays and all day on Saturday and Sunday.) Continue walking along street until you see the Helm Library building on the right. Walk down the steps toward the Helm building. Continue walking past the Helm building to the door of the Cravens building.
  4. If the spaces with parking meters on the main part of the campus are filled:
    Continue past the Helm Library building through campus (on one-way street) to stop sign. Turn right onto Normal Street. Continue down Normal Street until you reach Virginia Garrett Avenue -- turn right. Go to the stop sign, turn left onto Avenue Champions, staying in the left lane. Visitor parking is located on the left-hand side of Avenue Champions just past the Downing University Center. If spaces are full, continue down Avenue Champions. Get into the right lane. Turn right at the traffic light onto University Blvd. Pass L.T. Smith Stadium and Diddle Arena on right, then turn right into the lot between the Stadium and the parking structure. The Campus Police office is located on the outside of the parking structure facing the Stadium. You can ask for a one-day parking permit, which will allow you to park in faculty/staff and student spaces.
  5. For a map and more information, please visit this Directions to the University link.

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Q: If I am coming from outside of Bowling Green, how do I find the Kentucky Museum?

A: Part of the Kentucky Building, the Kentucky Museum is conveniently located in Bowling Green, Kentucky on the campus of Western Kentucky University. To find it on the map, look here.

  1. Directions from the south on I-65:
    Traveling Southbound: From I-65 South, take Exit 28 to Bowling Green. Follow 31-W South and Highway 68-80 (Adams St.) to Western Kentucky University. Just pass 14th Street, look for the
    directional sign to the Kentucky Museum and turn left at the trafficisland and proceed down Kentucky Street. There are visitor parking lots on the left and right. The Kentucky Building is 5.5 miles from Exit
    28.
  2. Directions from the north on I-65: Traveling Northbound: From I-65 North, take Exit 20 to the William H. Natcher Parkway (formerly the Green River Parkway). Take Exit 4 and turn right onto 31-W (There is a sign for Western Kentucky University). Take 31-W to University Boulevard and turn left. Follow this street to the Kentucky Building. There is visitor parking on the left and right. The Kentucky Building is four miles from Exit 4.
  3. If you use GPS, set the address at 1444 Kentucky Street, Bowling Green, KY 42101 instead of its real address and it will lead you to the parking lot across the Kentucky Building

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Q: Can I have online access to the books at WKU Libraries?

A: You can use TOPCAT, the WKU Libraries Online Catalog, to find out what books Western has and whether those books are checked out of the library. You cannot access the information in the books. To do that, you will have to come to the library. To use TOPCAT from off campus:

  1. Point your browser to the following address: http://topcat.wku.edu (You may follow this link if you choose to do so);
  2. Choose Local Catalog from the options available;
  3. To exit TOPCAT, click on Exit;

For details, see the online handout on how to access TOPCAT for using TOPCAT

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Q: Do you have audio books?

A: Yes, we do. You can locate them when you turn left as you enter the circulation area on the fourth floor of Cravens Library from outside across the bridge. You can search their titles on TOPCAT.

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Q: Do you have music CD's?

A: Yes, we have a large collection in the Visual & Performing Arts Library on the second floor of Cravens Library. You can look them up on TOPCAT.

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Q: Do you have DVD movies?

A: Yes, we have a large collection in the Visual & Performing Arts Library on the second floor of Cravens Library. You can look them up on TOPCAT.

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Q: Do you have streaming videos?

A: Yes, we have streaming videos on Dance and American History. Please check this out: http://www.wku.edu/library/dlps/vpal/streaming_videos.php. Password is needed to view them.

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Q: Where can I find ebooks?

A: To locate ebooks:

  1. You may first come to this gateway at http://www.wku.edu/library/dlps/e_info/ebook.php, where you can access most of our ebooks;
  2. Or you can go to the ebooks index page at http://libguides.wku.edu/ebooks;
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Q: Can I read them with my reading device?

A: If your device is connected to the Internet and has a Web browser, you can access and read all of our ebooks.

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Q: Are the ebooks free to access?

A: Since most of the ebooks are subscribed to by the WKU Libraries, only WKU employees and students can access them. There are a great number free ebooks on the Internet and we linked to some of them from our ebook page at http://libguides.wku.edu/ebooks.

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Q: What is the Chinese Learning Center?

A: The Chinese Learning Center you see when you come into the Helm Library through Java City is part of the Confucius Institute at WKU. It's a showcase of the Chinese culture and venue for Chinese language learning and cultural activities. All but one of the TV's mounted on the walls are touch screens. The center also houses the offices for the Confucius Institute administrators and teachers.

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Q: Is the Chinese Learning Center part of the WKU Libraries?

A:

  • No. It's housed in Helm Library, but is part of the Confucius Institute at WKU;
  • The WKU Libraries and the Confucius Institute share Helm 100 for events and activities in coordination;
  • WKU Libraries process the collection housed in the Learning Center for public access;
  • WKU Libraries provide a subject librarian to work with the Confucius Institute for its collection.
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Q: Can I check out the materials shelved in the Chinese Learning Center?

A: Yes, you can check them out. You can search their titles on TOPCAT. Here's a list of the collection for you to browse.

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Q: How do I get into EBSCOhost?

A: To access EBSCOhost from your home computer:

  1. Access EBSCOhost databases from the Libraries' databases page at http://libguides.wku.edu/databases;
  2. Click on the red D-F tab on the top. Click on the EBSCOhost computer;
  3. When asked to sign in if you are off campus, use your NetID and password.
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Q: How do I get into FirstSearch?

A: To access FirstSearch:

  1. Log in from the FirstSearch database link: http://libsrv.wku.edu:2048/login?url=http://firstsearch.oclc.org/fsip?topic=all&done=referer&autho=100117386;
  2. Follow on-screen instructions to search the desired database and display any records;
  3. To quit FirstSearch Web, click Exit and Yes on FirstSearch menu bar.
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Q: How do I get passwords to EBSCOhost and FirstSearch?

A: You have to be a WKU employee or registered student to get the passwords. However, if you come to the library we will be more than happy to help you start your research. Among the things we can show you in the library are several print sources and a few computer databases that are not available from off-campus.

If you are a WKU employee or registered student, we can provide you with the authorization number and password if you provide us with the last four digits of the I.D. number on your Western I.D. card. We need this information to verify that you are a current student at Western Kentucky University before we can give you the password. To contact us, call (270) 745-6115, or e-mail web.reference@wku.edu.

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Q: What is One-Search Box?

A: It's new one-stop search that WKU Libraries offers to find research materials, such as books, journal articles, and digital objects. This search gives users results across nearly all library collections with a relevant-ranked list similar to a Google search.

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Q: Can I find everything using One-Search Box?

A: You can search most, but not all of the Libraries' materials in One-Search Box. For example, because of propriotary issues, databases like EBSCOhost only allows search in some of its databases. If you can't find what you are looking for, we also provide separate links to the databases, e-journals, e-books, TOPCAT, KenCat, TopSCHOLAR as well as streaming videos.

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Q: If I plan to take classes at WKU, can I get passwords to its online databases?

A: Sorry, but you have to be registered to get the passwords.However, if you come to the library we would be more than happy to help you start your research. Among the things we can show you in the library are several print sources and a few computer databases that are not available from off campus.

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Q: How do I access magazine or journal articles from the library via the Internet?

A: EBSCOhost is an Internet resource to which our library subscribes. There are full-text databases available via EBSCOhost.

  • To access EBSCOhost from your home computer:

    1. Access EBSCOhost databases from the Libraries' databases page at http://libguides.wku.edu/databases;
    2. Click on the red D-F tab on the top. Click on the EBSCOhost computer;
    3. When asked to sign in if you are off campus, use your NetID and password.
  • FirstSearch is another Internet resource to which our library subscribes. Once again, if you want access to articles not available in the full-text online, you will have to come to the library if we subscribe to the magazine or journal.

    To access FirstSearch:

    1. Use the Web (graphic-based) version by pointing to: http://www.ref.oclc.org:2000;
    2. Click on Use FirstSearch at the Connect to OCLC Reference Services screen;
    3. Type your FirstSearch Authorization number, press Tab; type your FirstSearch Password; click on Start; click on Continue;
    4. Follow on-screen instructions to search desired database and display records;
    5. Click on Help if further instructions are needed;
    6. To quit FirstSearch Web, click Exit and Yes on FirstSearch menu bar.

We can provide you with the authorization number and password if you provide us with the last four digits of the I.D. number on your Western I.D. card. We need this information to verify that you are a current student at Western Kentucky University before we can give you the password. To contact us, call (270) 745-6115, or e-mail web.reference@wku.edu.

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Q: Where can I print my assignment?

A: To locate computers where you can print:

  • Go to the Computer Lab on the second floor of Helm Library. The most convenient route to the lab is from the staircase in the Jave City lounge;
  • The computers at the center of the first floor of Helm Library between the Confucius Institute Chinese Learning Center and the Reference Desk are attached to a printer where you can print.
  • You need to swipe your ID card at the terminal computer to print.
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Q: Where can I scan my document?

A: Please visit this Web page to find the scanners in the Helm-Cravens Library: http://www.wku.edu/library/dlps/access/photocopying.php. You need to swipe your ID card to scan. It costs a dime per page. If you use case, the scanners can only take quarter and dim coins. There is a coin change machine across the elevator on the fourth floor of Cravens, at the turn of the overpass that leads to the Helm Library.

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Q: Can I scan an extremely large document?

A: It depends. We do have a Bookeye GS400 overhead scanner in the Visual & Performing Arts Library on the second floor of Cravens Library. The scanner can produce color or black-and-white images of materials up to 17” x 24” and is ideal for scanning large or fragile items. Images can be saved in a variety of digital formats including PDF and JPEG. Users are given the option of emailing the scanned images to themselves or saving them to a USB flash drive. Use of the scanner is free, but printing is not available at this time.

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Q: Can I get genealogy information from your library?

A: We do have several genealogy sources at the Kentucky Library located on the Bowling Green campus. However, we don't have the staff to do personal requests over the phone or the Internet. Genealogy Books found in the Kentucky Library are listed on our TOPCAT.
If you can come into the library we will be more than happy to show you the records and start you on your research. If you are planning a trip to look at these records, we would suggest you call the Kentucky Library to check the hours we are open. The phone number is (270) 745-5083. Good luck!

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Q: Is there any way to find information about WKU alumni on the Internet such as the current Student/Faculty/Staff directory?

A: Sorry, WKU doesn't have an Internet directory for finding information about WKU alumni yet. Your best bet would be to call the Alumni Relations office at (270) 745-4395.

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Q: How can I get a WKU e-mail address?

A: Please find instructions from WKU IT's Webmail page to get your email set up. If you are a WKU employee, you will be able to use MS Outlook on your desktop. Anywhere else, you'll be able to use the MS Outlook Web Access by using this URL: https://email.wku.edu/.

If you are a registered student, you can sign up with WKU's TopperMail and use the Outlook Live wherever you have an Internet connection.

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Q: If your libraries don't have the material I need, how can I get it?

A: You can use our Interlibrary Loan services. Located at the far right corner of the Reference Room, Interlibrary Loan provides a system for borrowing materials from other libraries. You may ask for forms at the Reference Desk. This service is free to WKU employees and students.

Now with the online ILLiad interlibrary loan form, using the service is at the comfort of your computer. If you are the first-time user, you need to set up account in ILLiad.

Please read the information on the Interlibrary Loan page regarding copyright, Interlibrary Loan policies, and how long it takes to get materials.

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Q: I need to research a certain subject. Can you find materials and fax, mail, or e-mail them to me?

A: Sorry, we can't because we are a quick reference service. If you come in to the library to do the research yourself, we will be glad to help you locate the materials you need.

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Q: I am a WKU Extended Campus student. Can you find materials and fax, mail, or e-mail them to me?

A: Sorry, we can't because we are a quick reference service. You may either go to the Extended Campus or call the toll free number 1-800-922-9585 for help.

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Q: I can't get to any of the CD-ROM databases at home. Can you tell me why?

A: The CD-ROMs are Local Area Networked on campus and not connected to the Internet. To get to the CD-ROMs you have to use campus-wide networked computers.

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Q: What electronic resources from your libraries are available from off campus?

A: Internet databases and E-Journals.

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Q: I can't get full text from databases in EBSCOhost and FirstSearch. Why not?

A: Not all of the articles indexed in EBSCOhost and FirstSearch are available in the full text online.

To access articles that are not available online, you will need to come to the library to read or copy the articles. You can use TOPCAT to verify that our library subscribes to a journal before you visit the library.

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Q: Can I get journal or magazine citations off TOPCAT?

A: No. TOPCAT is an online catalog that gives you the location and citation of books, journals, and other library materials. To find a citation of an ARTICLE from a journal or magazine, you need to use either the print indexes or the online indexes such as EBSCOhost and FirstSearch.

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 Last Modified 7/24/13