Facebook Pixel Information Technology Services | Western Kentucky University Skip to main content
Information Technology Services

Information Technology Services




Our Services

Information Technology is here to help you. We support a wide selection of applications and offer services to help you succeed as a Hilltopper. Use myWKU to access multiple applications and resources or view our full list of services.

For Students  For Employees




Windows 10 logo and a laptop with a WKU Desktop over a blurred photo of Gary Ransdell Hall at WKU

Windows 10
Upgrade Project

Information about what to do if your WKU computer is running Windows 7.

Learn More

 

DUO logo and an iPhone with a screenshot of the DUO app over a blurred photo of Guthrie Bell Tower at WKU

DUO
Multi-factor Authentication

Faculty and staff must enroll with Duo to access webmail after February 25, 2019.

Learn More

 

WKU students using a campus computer lab

New Student
Technology Guide

Get started with your student logins, resources, and systems you will use as a new Hilltopper.

Student Guide

 

WKU Employees using tablet devices

New Employee
Technology Guide

Information for employees about accessing services, systems, and support offered by WKU ITS.

Employee Guide

 

The iWKU Mobile Application on an iOS and Android device

iWKU
Mobile Application

View your course schedule, dining dollars, campus maps, and more - all on the go.

About iWKU

 

myWKU logo and website on a laptop

myWKU
Hilltopper Portal

One login to access to email, TopNet, Blackboard, and more.

my.wku.edu

 


Get Help

The ITS Service Desk serves as a single point of contact for technology support and can be reached in a variety of ways.

Phone

Give us a call.

(270) 745-7000

Chat

Connect live online.

Chat Online

Self-Help

Search knowledge base for known solutions.

Knowledge Base

Service Catalog

Submit a form to request assistance online.

Get Started

Manage My WKU Accounts

Lookup account information and reset passwords.

Get Started

Remote Assistance

Initiate screen sharing (requires single-use code from ITS).

Remote Assistance



Need Assistance?

The WKU ITS Service Desk is here to help. Give us a call, chat with a representative online, use the Self-Help Knowledge Base and more.

Get Help



Some of the links on this page may require additional software to view.

 Last Modified 7/2/19