Skip to main content
Skip to main content

IT Division - Telephone

Telephone Services


WKU-IT provides all telephone services for the University including on-campus, local, long distance, and international calling services as well as voice mail service. In addition to those basic services many additional features are available. Contact us with your needs and we will see what we can do for you.

Please contact the IT Help Desk for support or more information about any campus telephone services, via Service Catalog, online chat, or by telephone (270-745-7000).


Toll Free Service

In-Bound Toll-Free service allows toll charges for long distance calls to be charged to the called number instead of the caller. A local number is identified as the terminating number, and a toll-free service is assigned to it. The function of the terminating number is not affected, but calls to the toll-free service will ring on that extension.


International Calling

For dialing international telephone numbers:

Dial 9 + 011 + Country Code + City Code + Number

Please note: WKU telephones are not initially setup with international calling capability.


Billing Portal

Individual Use: The billing portal allows individual to view their charges and calls placed from their assigned number through the customer portal.

Department Use: The billing portal allows budgetary authority and/or designated personal to all telephone and cabling charges for their index.


Blackboard Upgrade

The Blackboard upgrade will be Sunday, June 25 and Monday, June 26, 2017. Blackboard will be unavailable during those dates.

Manage My WKU Accounts

New interface to look up and reset account information.

Systems Status

Upcoming Training

Date Time Title
3/82:00pmCustom Blackboard Session

Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Excel format (XLS) require Microsoft Viewer,
download excel.

Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 Last Modified 8/17/16