The IT Helpdesk serves as the initial point of contact for technology support. Assistance is available in a variety of ways:
An IT Helpdesk consultant will work to resolve your issue directly when possible; however, it may be necessary to escalate to the appropriate area within IT for further troubleshooting or resolution. The consultant will gather information needed to answer your question or diagnose the reported issue.
The IT Helpdesk is staffed during university business hours, nights, and weekends to provide support for the campus community's wide range of technology needs.
WKU is always growing
TopperTech - Student IT Support was featured on WBKO's View from the Hill. Click the heading to learn more.
|Student Technology Centers (Open Labs)|
|2/17||1:00pm||Mediasite User Training|
|2/17||2:30pm||Blackboard Grade Center|
|2/18||10:00am||OU Campus CMS Training|
Contact IT Helpdesk
Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.
Note: documents in Excel format (XLS) require Microsoft Viewer,
Note: documents in Word format (DOC) require Microsoft Viewer,
Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,