Western Kentucky University

IT Division - Departments


Academic Technology

Academic Technology provides student computer labs, faculty support for instructional technology, support for the Blackboard system, assistance to departments running specialized computer labs, Technology Resource Center, and technology training for WKU faculty, staff, and students.

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Administrative Systems and Applications

Administrative Systems and Applications provides help with most of the administrative systems on campus such as: Banner, BSR, TopNet, and InfoView.

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Communication Technologies

The Communication Technologies Department provides and maintains a comprehensive voice and video communications system utilized to service the needs of Western Kentucky University faculty, staff, students, and correspondents.

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Technical Support Services

Technical Support Services is dedicated to serving the Western Kentucky University community by providing technology support to all faculty, staff, students, alumni, and affiliates. The department makes every effort to provide high quality services necessary to meet the strategic goals of the University.

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Office of Chief Information Technology Officer

The Information Technology Division will continue to place specific emphasis on the use of information technology in student learning, faculty teaching, and staff productivity.

Visit The Office of the Chief Information Technology Officer.


New Service Catalog

For Fall 2013, the IT Division implemented a new online service request system allowing you to report problems and seek assistance online.

Annual Lab Print Allocation

The 2013-2014 academic year's free lab print allocation is available to use beginning August 12.

Systems Status

Impaired or Limited AccessCATV
View Systems Status

Upcoming Training

Date Time Title
7/292:00pmBlackboard Achievements (Badges and Certificates)
7/309:00amBlackboard Achievements (Badges and Certificates)

Contact Helpdesk


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 Last Modified 7/25/14