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IT Division - Departments



Academic Technology

Academic Technology provides student computer labs, faculty support for instructional technology, support for the Blackboard system, assistance to departments running specialized computer labs, Technology Resource Center, and technology training for WKU faculty, staff, and students.

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Communication Technologies

The Communication Technologies Department provides and maintains a comprehensive voice and video communications system utilized to service the needs of WKU faculty, staff, students, and correspondents.

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Enterprise Applications and Programming

Enterprise Applications and Programming provides programming services for many of the administrative systems on campus such as: Banner, BSR, TopNet, InfoView, and OU Campus.  Our staff of application programmers and web developers are committed to serving your technology needs and providing enterprise programming services.

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Enterprise Systems

Enterprise Systems installs, maintains, secures, and supports the servers and storage for most of the major systems on campus. These include faculty/staff email, the WKU web server, the myWKU portal, Banner, Blackboard, and many more. A professional staff of systems administrators, database administrators, security specialists, and operations personnel works to maximize uptime, protect data, and administer accounts for each of these systems. Hosted systems for campus departments are available; please contact us for details.

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Technical Support Services

Technical Support Services is dedicated to serving the WKU community by providing technology support to all faculty, staff, students, alumni, and affiliates. The department makes every effort to provide high quality services necessary to meet the strategic goals of the University.

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Office of the Vice President for Information Technology

The Information Technology Division will continue to place specific emphasis on the use of information technology in student learning, faculty teaching, and staff productivity.

Visit The Office of the Vice President for Information Technology


Wireless Upgrade Projects

Support for MS Office 2010 Ending in May

WKU IT will no longer support Office 2010 for Windows after the conclusion of the Spring semester.

Systems Status

Upcoming Training

Date Time Title
4/259:00amNew Faculty/Staff IT Orientation: Face-to-face
4/2610:00am10 Things You Didn't Know Blackboard Can Do Right Now

Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
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Note: documents in Excel format (XLS) require Microsoft Viewer,
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Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
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 Last Modified 8/17/16