Employees may have their computers repaired by the IT Division. Please see the sections
below for information.
Desktop Support provides hardware and software technical assistance with university owned, computers that meet minimum standards for support. Desktop Support also provides warranty support for Dell and Apple brand computers that are covered by a valid parts and/or labor warranty, and hardware support for printing and imaging devices meeting minimum standards for support. Desktop Support only services university owned hardware that is supported in the IT Support Standards. University owned hardware is generally indicated by the device having a WKU inventory asset tag attached.
You may now be able to solve your technical issue or question using our Knowledge Base. Click the heading to learn more.
With Apple releasing its newest OS in the Fall, we are receiving questions regarding when IT will support. Click the heading to learn more.
|All Systems are OK|
|9/1||2:00pm||Blackboard New Instructor Workshop|
|9/2||9:30am||Changes in Managing Blackboard Assignments|
|9/10||10:00am||OU Campus CMS Training|
Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.
Note: documents in Excel format (XLS) require Microsoft Viewer,
Note: documents in Word format (DOC) require Microsoft Viewer,
Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,