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Western Kentucky University
EMERGENCY ALERT SYSTEM:

WKU WEATHER ALERT:

WKU offices in Bowling Green will open at 10 a.m. Friday. Classes Friday remain canceled and campuses in Glasgow, Owensboro and Elizabethtown/Ft. Knox remain closed Friday. Saturday classes in Bowling Green will proceed as scheduled. Here is a link to the University’s attendance policy during adverse weather conditions. Use caution and watch for slick spots on roads and walks. 

Residence Halls remain open until noon Saturday. Bemis & Barnes have space for those who need to stay longer. Visit WKU Housing & Residence Life for more information.

The high school regional basketball tournament games scheduled for Wednesday night were canceled. Games will be rescheduled for Friday/Saturday. Follow WKU News for the latest updates. #WKUAlert

IT Division - Computer Repair

Computer Repair

Students and employees may both have their computers repaired by the IT Division - but the method for repair is different for students and employees.  Please see the sections below for information about these methods.

ResNet

ResNet is a network and computer support service available to all Western Kentucky University students in good academic standing. Provided services include hardware diagnostics and repair, software troubleshooting, network support, virus and spyware removal, and system rebuilds. The ResNet office is staffed during normal university business hours.  Service may be obtained by contacting the IT Helpdesk or coming to the Technical Support Services window located on the third floor of Mass Media and Technology Hall.

Visit ResNet

Desktop Support

Desktop Support provides hardware and software technical assistance with university owned, computers that meet minimum standards for support. Desktop Support also provides warranty support for Dell brand computers that are covered by a valid parts and/or labor warranty, and hardware support for printing and imaging devices meeting minimum standards for support. Desktop Support only services university owned hardware, generally indicated by the device having a WKU inventory asset tag attached. Service may be obtained by contacting the IT Helpdesk.

Announcements

Game Console Registrations Online!

Save yourself the phone call! Register your game console through our Service Catalog.

Annual Lab Print Allocation

The 2014-2015 academic year's free lab print allocation is available to use beginning August 11.

Systems Status

Impaired or Limited AccessCATV
View Systems Status

Upcoming Training

Date Time Title
3/1010:00amMicrosoft Excel 2013 - Basics
3/122:00pmGiving Tests in Blackboard
3/162:00pmOU Campus CMS Training ver 10


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 Last Modified 9/25/14