Employees may have their computers repaired by the IT Division. Please see the sections
below for information.
Desktop Support provides hardware and software technical assistance with university owned, computers that meet minimum standards for support. Desktop Support also provides warranty support for Dell and Apple brand computers that are covered by a valid parts and/or labor warranty, and hardware support for printing and imaging devices meeting minimum standards for support. Desktop Support only services university owned hardware that is supported in the IT Support Standards. University owned hardware is generally indicated by the device having a WKU inventory asset tag attached.
Attention Mac users: If you use Office 2011, do NOT upgrade to El Capitan. Click heading to learn more.
Schedule for Satellite Support Unit at the Downing Student Union. Click the heading to learn more.
|All Systems are OK|
|10/6||1:30pm||Advanced OU Campus - Galleries and Foms|
|10/8||10:00am||OU Campus CMS Training|
|10/13||1:30pm||Adobe Connect Pro Training Refresher|
Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.
Note: documents in Excel format (XLS) require Microsoft Viewer,
Note: documents in Word format (DOC) require Microsoft Viewer,
Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,